SECURITY

Our website uses the Secure Sockets Layer (SSL) protocol for all transactions. Our database is encrypted and the password is not stored anywhere on any server. The servers sit on our secure network protected by firewalls and double passwords.

All our office spaces are protected by a card access system that keeps track of all movements.

All servers and file storage lie behind a further access point and are only accessible by certain key members of our tech and billing departments.

At no point in time does your virtual assistant get access to you credit card information. Despite this, we can make online purchases on your behalf without any hindrance to you. This is possible through our Safe Access System.

Techfond uses Microsoft Dynamics, a world-class customer relationship management system. Every email, task and time log is stamped with the user and tracked on this secure system.

Your emails are automatically routed to your virtual assistant. The CRM has also been customized to allow your virtual assistant to track your tasks and the work being done by other virtual PAs for you.

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